Do:
- Stay calm
- Stay with the person
- Call 000 and ask the police for assistance if the person is behaving aggressively towards you or threatening you with a weapon.
If the person has already harmed themselves:
- Call 000. Ask for an ambulance
- Follow the ambulance consultant’s advice.
If the person has not yet harmed themselves:
- If it is safe to do so, remove any firearms, knives, medications and other poisons, ropes or hoses from the person’s reach
- Try to make a safety contract with the person
- Encourage and support the person to go to a place where they’ll remain safe from harm
- If the person won’t agree to keep safe, call the local public emergency mental health service for assistance.
Don’t:
- Put yourself in any danger while offering support to the suicidal person
- Leave the person alone
- Attempt to wrestle a weapon away from someone as you may put yourself at risk
Find a service in your state
- Australian Capital Territory
- New South Wales
- Northern Territory
- Queensland
- South Australia
- Tasmania
- Victoria
- Western Australia
Australian Capital Territory (ACT)
Crisis Telephone Services
Suicide Call Back Service 1300 659 467
Lifeline 13 11 14
Samaritans 13 52 47
Kids Helpline 1800 55 1800
ACT Mental Health Services
Mental Health Triage Crisis and Assessment Team 1800 629 354
New South Wales (NSW)
Crisis Telephone Services
Suicide Call Back Service 1300 659 467
Lifeline 13 11 14
Samaritans 13 52 47
Kids Helpline 1800 55 1800
NSW Mental Health Services
NSW Mental Health Line 1800 011 511
Albury Community Mental Health Service 1800 800 944
Ballina Community Health (02) 6686 8977
Bellingen Health Campus (02) 6659 5800
Bonalbo Community Health (02) 6665 1203
Byron Bay Central Hospital (02) 6639 9400
Camperdown Community Mental Health Services (02) 9515 9000
Canterbury Community Mental Health Services (02) 9787 0600
Casino Community Health (02) 6662 4444
Coffs Harbour Health Campus (02) 6656 7900
Concord Centre for Mental Health (02) 9797 5000
Croydon Community Mental Health Services (02) 9378 1100
Darlinghurst St Vincent’s Mental Health Team (02) 8382 1300
Dubbo Community Mental Health Team (02) 6881 4000
Evans Head Community Health (02) 6682 4899
Grafton Mental Health Services (02) 6640 2393
Illawarra Community Mental Health Service (02) 4254 1500
Kempsey District Hospital (02) 6562 0256
Kingscliff Community Health (02) 6674 9500
Kogarah St George Community Mental Health (02) 9553 2500
Kyogle Memorial Hospital (02) 6630 0488
Lismore Community Mental Health (02) 6620 2300
Macksville Health Campus (02) 6568 2677
Maclean District Hospital (02) 6640 0123
Marrickville Community Mental Health Services (02) 9562 0500
Murwillumbah District Hospital (02) 6670 9400
Nimbin Multi-Purpose Centre (02) 6689 1400
Parramatta Community Mental Health Team (02) 9843 3237
Port Macquarie Base Hospital (02) 6581 2000
Queanbeyan Mental Health Service (02) 6128 9900
Redfern Community Mental Health Services (02) 9395 0444
Tamworth Community Mental Health Team (02) 6767 7910
Tweed Heads Community Mental Health (07) 5506 7370
NORTHERN TERRITORY (NT)
Crisis Telephone Services
Suicide Call Back Service 1300 659 467
Lifeline 13 11 14
Samaritans 13 52 47
Kids Helpline 1800 55 1800
NT Mental Health Services
Northern Territory Mental Health Line 1800 682 288
East Arnhem Mental Health Team (08) 8987 0414
Katherine Mental Health Team (08) 8973 8724 / 1800 682 228
Royal Darwin Hospital Top End Mental Health Services (08) 8922 8850
Tamarind Centre, Top End Mental Health Services (08) 8999 4988
QUEENSLAND (QLD)
Crisis Telephone Services
Suicide Call Back Service 1300 659 467
Lifeline 13 11 14
Samaritans 13 52 47
Kids Helpline 1800 55 1800
QLD Mental Health Services
13 HEALTH 13 43 25 84
1300 MH CALL – Specialist Mental Health Care 1300 64 22 55
Cairns Acute Care Team (07) 4226 3100
Mackay Acute Care Team (07) 4968 3893
Northern Gold Coast Continuing Care Mental Health Clinic 1300 744 284
Royal Brisbane & Women’s Hospital (07) 3114 0803
The Prince Charles Hospital (07) 3139 4561
Redcliffe and Caboolture Hospitals (07) 5433 8775
Toowoomba Acute and Community Mental Health Service (07) 4616 5210
West Moreton Hospital and Health Service (07) 3810 1111
Sunshine Coast University Hospital (07) 5202 2266
SOUTH AUSTRALIA (SA)
Crisis Telephone Services
Suicide Call Back Service 1300 659 467
Lifeline 13 11 14
Samaritans 13 52 47
Kids Helpline 1800 55 1800
SA Mental Health Services
Mental Health Assessment and Crisis Intervention Service 13 14 65
TASMANIA (TAS)
Crisis Telephone Services
Suicide Call Back Service 1300 659 467
Lifeline 13 11 14
Samaritans 13 52 47
Kids Helpline 1800 55 1800
TAS Mental Health Services
Mental Health Services Helpline 1800 332 388
Hobart and Southern Districts (03) 6166 1161
Glenorchy and Northern Districts (03) 6166 6242
Clarence and Eastern Districts (03) 6282 0700
Launceston and Northern Region (03) 6777 4985
North West Region – Devonport (03) 6478 4370
North West Region – Burnie (03) 6477 7730
VICTORIA (VIC)
Crisis Telephone Services
Suicide Call Back Service 1300 659 467
SuicideLine Victoria 1300 651 251
Lifeline 13 11 14
Samaritans 13 52 47
Kids Helpline 1800 55 1800
VIC Mental Health Services
Austin & Repatriation Medical Centre (03) 9496 5000
Ballarat Health Service Mental Health Service (03) 5320 4100
Barwon Area Mental Health Service 1300 094 187
Bendigo Health Care Group Division on Psychiatry (03) 5454 6000
Broadmeadows Health Service Mental Health Service (03) 8345 5000
Central East Area Mental Health Service (03) 9895 3333
Central East Crisis Assessment and Treatment Teams 1300 721 927
Clarendon Community Mental Health Centre 1300 558 862
Dandenong Area Mental Health Service (03) 9554 1000
Dandenong Crisis Assessment and Treatment Teams 1300 369 012
Goulburn Valley Area Mental Health Service (03) 5832 2111
Inner South Crisis Assessment and Treatment Teams 1300 363 746
Inner West Community Teams 1300 874 243
Latrobe Community Mental Health Centre (03) 5128 0100
Maroondah Hospital Outer East 1300 721 927
Middle South Area Mental Health Service 1300 369 012
Middle South Crisis Assessment and Treatment Teams 1300 369 012
North Eastern Crisis Assessment and Treatment Teams 1300 859 789
North West Community Teams 1300 874 243
Northeast and Border Mental Health Service (03) 5722 0111
Northern Community Teams 1300 874 243
Northern Mallee Crisis Assessment and Treatment Teams 1300 366 375
Peninsula Health Mental Health Service 1300 792 977
South West Healthcare Mental Health Services Division (03) 5561 9100
Sunshine and Melton Community Teams 1300 874 243
The Royal Melbourne Hospital Mental Health Service (03) 9342 7000
Wangaratta Community Mental Health 1300 783 347
Werribee Mercy Mental Health Program 1300 657 259
Wodonga Adult Mental Health 1300 881 104
WESTERN AUSTRALIA (WA)
Crisis Telephone Services
Suicide Call Back Service 1300 659 467
Lifeline 13 11 14
Samaritans 13 52 47
Kids Helpline 1800 55 1800
WA Mental Health Services
Mental Health Emergency Response Line – Perth Metro 1300 555 788
Mental Health Emergency Response Line – Peel 1800 676 822
RuralLink – remote areas 1800 552 002
Healthdirect Australia 1800 022 222
