Do:
- Stay calm
- Stay with the person
- Call 000 and ask the police for assistance if the person is behaving aggressively towards you or threatening you with a weapon.
If the person has already harmed themselves:
- Call 000. Ask for an ambulance
- Follow the ambulance consultant’s advice.
If the person has not yet harmed themselves:
- If it is safe to do so, remove any firearms, knives, medications and other poisons, ropes or hoses from the person’s reach
- Try to make a safety contract with the person
- Encourage and support the person to go to a place where they’ll remain safe from harm
- If the person won’t agree to keep safe, call the local public emergency mental health service for assistance.
Don’t:
- Put yourself in any danger while offering support to the suicidal person
- Leave the person alone
- Attempt to wrestle a weapon away from someone as you may put yourself at risk
Other services in Victoria
Crisis Telephone Services
Suicide Call Back Service 1300 659 467
SuicideLine Victoria 1300 651 251
Lifeline 13 11 14
Samaritans 13 52 47
Kids Helpline 1800 55 1800
VIC Mental Health Services
Austin & Repatriation Medical Centre (03) 9496 5000
Ballarat Health Service Mental Health Service (03) 5320 4100
Barwon Area Mental Health Service 1300 094 187
Bendigo Health Care Group Division on Psychiatry (03) 5454 6000
Broadmeadows Health Service Mental Health Service (03) 8345 5000
Central East Area Mental Health Service (03) 9895 3333
Central East Crisis Assessment and Treatment Teams 1300 721 927
Clarendon Community Mental Health Centre 1300 558 862
Dandenong Area Mental Health Service (03) 9554 1000
Dandenong Crisis Assessment and Treatment Teams 1300 369 012
Goulburn Valley Area Mental Health Service (03) 5832 2111
Inner South Crisis Assessment and Treatment Teams 1300 363 746
Inner West Community Teams 1300 874 243
Latrobe Community Mental Health Centre (03) 5128 0100
Maroondah Hospital Outer East 1300 721 927
Middle South Area Mental Health Service 1300 369 012
Middle South Crisis Assessment and Treatment Teams 1300 369 012
North Eastern Crisis Assessment and Treatment Teams 1300 859 789
North West Community Teams 1300 874 243
Northeast and Border Mental Health Service (03) 5722 0111
Northern Community Teams 1300 874 243
Northern Mallee Crisis Assessment and Treatment Teams 1300 366 375
Peninsula Health Mental Health Service 1300 792 977
South West Healthcare Mental Health Services Division (03) 5561 9100
Sunshine and Melton Community Teams 1300 874 243
The Royal Melbourne Hospital Mental Health Service (03) 9342 7000
Wangaratta Community Mental Health 1300 783 347
Werribee Mercy Mental Health Program 1300 657 259
Wodonga Adult Mental Health 1300 881 104
