SuicideLine 1300 651 251 Free, professional, anonymous support, 24 hours a day, seven days a week.

Emergency contact information

If you need immediate advice and support use the phone to call:

  • an ambulance – 000
  • the police (for a welfare check, or if the person has a weapon or is in a dangerous situation) –  000
  • SuicideLine – 1300 651 251, or another crisis telephone service, if you are outside Victoria (see below)
  • Poisons Information –  131 126  (if the person has ingested a poison, taken a lot of medication, or consumed alcohol in combination with medication)
  • the person’s own doctor, counsellor or psychologist
  • the local Public Emergency Mental Health Service. Choose your state below to find the service that covers your area.
Select State:  

Crisis telephone services

Suicide Call Back Service 1300 659 467
LifeLine 13 11 14
Salvo Care Line 1300 36 36 22
SuicideLine 1300 651 251
Salvo Care Line 1300 363 622
Orygen Youth Health 1800 445 511

Public Emergency Mental Health Services

North Eastern Hume Psychiatric Triage (Wangaratta) Wangaratta 1300 783 347
North Eastern Hume Psychiatric Triage (Wodonga) Wodonga 1300 881 104
Loddon Campaspe/Southern Mallee Psychiatric Triage Strathdale 1300 363 788
Goulburn Valley Psychiatric Triage Shepparton 1300 369 005
Glenelg (South Western) Psychiatric Triage Warrnambool 1800 808 284
Gippsland Psychiatric Triage Traralgon 1300 363 322
Inner Urban East Psychiatric Triage East Melbourne (03) 9417 5696
South West Psychiatric Triage Hoppers Crossing 1300 657 259
Middle South Psychiatric Triage Clayton 1300 369 012
North Eastern Metropolitan CAMHS Psychiatric Triage Heidelberg (03) 9496 3620
Mid West Psychiatric Triage Sunshine 1300 874 243 (Triage)
Inner South East Psychiatric Triage Prahran 1300 363 746 (Day & AH)
Dandenong Psychiatric Triage Dandenong 1300 369 012
North Eastern Hume CAMHS Psychiatric Triage Wangaratta 1300 881 104
Eastern Health Box Hill CAMHS Box Hill 1300 721 927
Outer East Psychiatric Triage Ringwood East 1300 721 927
Wodonga Regional Adult Mental Health Service Wodonga (02) 6049 1500
Shepparton Community Mental Health Services Shepparton (03) 5832 2111
Psychiatric Services (Northpark Private Hospital) Bundoora (03) 9467 6163
Inner and Middle South CAMHS Psychiatric Triage Moorabbin (03) 8552 0555
Victorian Mental Health Services Database Melbourne
Grampians Psychiatric Triage Ballarat 1300 661 323
Northern Psychiatric Triage Epping 1300 874 243 (Triage)
The Alfred Child and Adolescent Mental Health Services (CAMHS) Moorabbin (03) 8552 0555
Northern Mallee CAMHS Psychiatric Triage Mildura (03) 5018 7900
Mildura Base Hospital and Northern Mallee Mental Health Services Mildura (03) 5022 3500
North East Psychiatric Triage Heidelberg 1300 859 789 (CATT)
Central East Psychiatric Triage Box Hill 1300 721 927
Inner West Area Mental Health Service (CATT & Triage) Moonee Ponds 1300 874 243 (Triage)
North West Psychiatric Triage Broadmeadows 1300 874 243
Peninsula Health Psychiatric Triage Frankston 1300 792 977
Adult Mental Health Community Services (Austin Health) Heidelberg (03) 9450 9000 (Business Hours)
Echuca Community Mental Health/ Psychiatric Service Echuca (03) 5480 7419
Hawthorn Community Mental Health Centre (CATT & Triage) Hawthorn East (03) 9882 9299
Sunshine Adult Psychiatric Unit Sunshine (03) 8345 1260 (Day & AH)
The Alfred - Acute Inpatient Unit Prahran (03) 9076 3913 (Ground Ward)
Northern Acute Inpatient Service Epping (03) 8405 8911
Adult Acute Inpatient Unit Frankston (03) 9784 7161 (Patient enquiries)
Mental Health Services (Barwon Health) Geelong (03) 5226 7410
Child and Adolescent Mental Health Service (Southern Health) Clayton (03) 9594 1300
Wangaratta Community Mental Health Wangaratta (03) 5722 5347